Why Am I Being Asked For Verification Documents?

Our Fraud Detection System has flagged your order and requires more information. To protect us, our customers and Credit Card Owners we may ask for verification documents for various reasons. Such as…

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• Your order has a high chance of fraud or has been flagged as “high-risk”

• The distance between your billing address and ordering location is very large or the locations do not match

• The account details are false or inaccurate (such as your name, address, phone number)

This process is a simple way to verify all your account details are correct, and that the credit card is authorized for use by you. Once the requested documents have been provided to us, your order will be reviewed.

 

Once Approved, your order will continue processing. 

If Denied, your order will be cancelled and the order will be refunded using the original form of payment.

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Feel free to contact us with any questions or concerns directly at 1-888-402-2188 or help@worldstarhairla.com.